Privacy Policy

Last Updated: December 2024

1. Introduction

DixuBohom ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency services in Singapore.

2. Information We Collect

Personal Information

• Full name and contact details
• NRIC/FIN/passport information for verification
• Financial information and transaction history
• Device and browser information
• IP address and location data
• KYC documentation as required by MAS regulations

Automatically Collected Information

• Transaction patterns and trading behavior
• Platform usage statistics
• Security and authentication data
• Cookies and similar tracking technologies

3. How We Use Your Information

• To provide and maintain our cryptocurrency services
• To verify your identity under Singapore's Payment Services Act
• To process transactions and prevent fraud
• To communicate important service updates
• To improve our platform and user experience
• To comply with legal and regulatory requirements

4. Information Sharing and Disclosure

We may share your information with:

• Regulatory authorities including MAS when required by law
• Banking partners for transaction processing
• Professional advisors and auditors
• Service providers who assist in our operations
• Law enforcement agencies when legally compelled

5. Data Security

We implement robust security measures including encryption, multi-factor authentication, and regular security audits to protect your personal information from unauthorized access, alteration, or destruction.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by Singapore law.

7. Your Rights

• Right to access your personal information
• Right to correct inaccurate data
• Right to withdraw consent
• Right to data portability
• Right to lodge complaints with PDPC

8. International Transfers

Your information may be transferred to and processed in countries outside Singapore. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us